MSELP Self-Assessment Pilot Project
Council approved a draft Management System for Ethical Legal Practice (MSELP) Self-Assessment Tool on
March 24, 2016.
The Society also developed an “MSELP Workbook” to assist lawyers, particularly those in smaller practices.
From September 2016, a Pilot Project is underway to test these tools and enhance them further based on feedback from a sample of 50 law firms and lawyers in private practice across Nova Scotia.
About MSELP Resources
Resources provided on this site, compiled from the Management System for Ethical Legal Practice (MSELP) Self-Assessment Tool and the MSELP Workbook, are intended to assist you reflect upon and improve your processes and the systems that impact the quality of your legal services delivery. This site will be updated regularly.
Selected articles, checklists, forms & precedents, tools and websites are listed by element:
ELEMENT 1: Developing competent practices
Your staff delivers the legal services your entity is engaged to provide with appropriate skill, expertise and in an ethical manner.
CBA Ethical Practices Self-Evaluation Tool Edit/Delete Quick Stats Canadian Bar Association Ethics and Professional Responsibility Committee Sample interview questions Edit/Delete Quick Stats Lawyers' Insurance Association of Nova Scotia (LIANS) Professional development Edit/Delete Quick Stats Nova Scotia Barristers' Society Client Service and Communication Practice Management Guideline Edit/Delete Quick Stats Law Society of Upper Canada Hiring Practices for Equity in Employment: Interviewing Guidelines Edit/Delete Quick Stats Nova Scotia Barristers' Society Top 10 Things to Include in Your Law Office Manual Edit/Delete Quick Stats Donna Moore, Law Society today. Law Society of Alberta. Legal Technology Assessment Edit/Delete Quick Stats Institute on Law Practice Technology & Innovation, Suffolk University Law School. The 2015 solo and small firm legal technology guide : critical decisions made simple Edit/Delete Quick Stats Nova Scotia Barristers’ Library Code of Professional Conduct, Chapter 3.1: Competence Edit/Delete Quick Stats Nova Scotia Barristers' Society Code of Professional Conduct, Chapter 3.2: Quality of Service Edit/Delete Quick Stats Nova Scotia Barristers' Society Code of Professional Conduct, Chapter 6: Relationship to Students, Employees and Others Edit/Delete Quick Stats Nova Scotia Barristers' Society
ELEMENT 2: Communicating in an effective, timely and civil manner
Communications with your clients are clear and clients are in a position to make informed decisions about the services they need, how their matter will be handled and the options available to them.
ELEMENT 3: Ensuring confidentiality
You keep the affairs of clients confidential unless disclosure is required or permitted by law, or the client consents.
ELEMENT 4: Avoiding conflicts of interest
You never act where there is a conflict, or a significant risk of conflict, between you and your client.
ELEMENT 5: Maintaining appropriate file and records management systems
Your entity maintains accurate and up to date records using an appropriate file management system that safeguards clients’ documents and information.
ELEMENT 6: Ensuring effective management of the legal entity and staff
Staff are adequately supervised, supported and managed in their delivery of legal services to clients.
ELEMENT 7: Charging appropriate fees and disbursements
Clients are charged fees appropriately and are clear about the costs, or likely costs incurred during their legal transaction.
ELEMENT 8: Sustaining effective and respectful relationships with clients, colleagues, courts, regulators and the community
Your dealings with clients and other third parties will be conducted in a fair, open, effective and respectful way that respects diversity.
ELEMENT 9: Working to improve diversity, inclusion and substantive equality
You are committed to improving diversity, inclusion and substantive equality and ensuring freedom from discrimination in the delivery of legal services and the justice system.
ELEMENT 10: Working to improve the administration of justice and access to legal services
Your entity plays a role in improving access to legal services and the administration of justice.