- Cultural competence: an essential skill for success in an increasingly diverse profession
Ritu Bhasin, 2014
This LAWPRO Magazine article offers practical advice for sole practitioners and organizations on becoming culturally competent. Bhasin defines cultural competence in practice, examines key cultural differences that impact the way lawyers work, and links to an “implicit bias” test created by Harvard University researchers. She looks at the broader picture rather than solely focusing on policies.
- Cultural competence: a guide to organizational change
Citizenship and Immigration Canada, 2008
This guide presents data, foundational knowledge and practical tools to assist organizations in understanding the benefits associated with cultural competency, assessing their own and integrating it into their governance, management and service delivery. It provides tools to plan and implement culturally competent practices.
- Cultural competence in the context of legal ethics and responsibilities
Robert S. Wright
This slide deck accompanied a presentation to lawyers on cultural competence in the Nova Scotia legal profession. It provides a theoretical background for cultural competence: defining it and explaining how to understand cultural difference. The latter half covers cultural competence in practice. This presentation allows for a deeper understanding of cultural competence.
- Providing high-quality service to Indigenous clients
Nora Rock, 2016
This LAWPRO Magazine article offers practical advice and steps for lawyers to increase their cultural competency when serving Indigenous clients. Rock outlines why it’s essential to identify whether a client is Aboriginal, and how to ask; what substantive competence to serve an Aboriginal client looks like; information about Indigenous legal traditions that lawyers need to take into account; and culturally aware recommendations for successful lawyer-client communication.